Privacy Policy

Information we collect

When you use our Contact or Get Started forms, we collect information you choose to provide.

This may include:

• athlete name
• date of birth
• email address
• telephone number
• requested coaching service
• parent or guardian information
• emergency contact information
• primary events
• personal records or race times
• athletic goals
• training history
• optional injury considerations
• messages or other information submitted through website forms

Primary events, personal records, goals, training history, and injury considerations are optional unless otherwise indicated.

Please do not submit medical records or highly sensitive medical information through the website. Provide only information reasonably relevant to coaching and safe participation.

If you provide information about another person, such as a parent, guardian, or emergency contact, you represent that you have permission to provide that information for the purposes described in this Policy.

How we use information

Rippa may use personal information to:

• respond to inquiries
• evaluate coaching fit, availability, and program capacity
• communicate with athletes and parents or guardians
• manage applications and waitlists
• arrange and confirm coaching sessions
• prepare for coaching activities
• manage enrollment
• process payments and memberships
• send administrative emails and calendar invitations
• maintain appropriate business and participation records
• protect the safety and rights of Rippa, its athletes, and others
• comply with applicable legal obligations
• understand website usage and advertising effectiveness

Submitting a coaching inquiry does not guarantee acceptance, enrollment, or availability.

Children under 13

Rippa offers coaching to athletes age 12 and older.

Children under 13 should not submit personal information directly through this website.

For a 12-year-old athlete, a parent or legal guardian must complete and submit website forms on the athlete's behalf and must act as the primary account holder and contact.

If Rippa learns that personal information was submitted directly by a child under 13 without appropriate parental involvement, we may delete the information and request that a parent or guardian submit the information appropriately.

Athletes under 18

For athletes under 18, a parent or legal guardian may be required to:

• act as the account holder
• provide required consents
• execute participation documents
• authorize payments
• communicate with Rippa regarding enrollment and participation

Payments

Payments may be processed through Stripe or another third-party payment processor.

Payment processors may collect information such as:

• name
• billing information
• payment information
• transaction information

When hosted payment-processing tools are used, Rippa does not need to receive or store full payment-card numbers.

Payment processors operate under their own terms, privacy policies, and security practices.

Service providers

Rippa may share information with service providers that help us operate the website and business, including providers of:

• website hosting
• database and form storage
• email delivery
• calendar services
• payment processing
• analytics
• advertising measurement
• technical support

These providers may process information as needed to provide their services.

Rippa may also disclose information when reasonably necessary to comply with law, respond to legal process, prevent fraud, protect safety, or protect our legal rights.

Selling personal information

Rippa does not sell personal information for money.

Rippa does not currently sell or provide athlete information to third parties for the purpose of creating third-party marketing lists.

If our practices materially change, this Privacy Policy will be updated accordingly.

Cookies, Google Analytics, and advertising measurement

Rippa uses Google Analytics to understand how visitors find and use the website.

Google Analytics may collect information such as:

• pages viewed
• browser and device information
• approximate geographic area
• referring website or traffic source
• interactions with the website
• general session information

Rippa also uses Google Ads conversion tracking to understand whether advertising leads to meaningful actions on the website, such as submitting a Get Started form.

Google Analytics and Google Ads may use cookies and similar identifiers to measure website activity and attribute conversions to advertising interactions.

Information used for these purposes may include:

• browser and device characteristics
• pages or events viewed
• referring source
• advertisement interaction information
• Google ad-click identifiers
• whether a defined website conversion occurred

Rippa uses this information to evaluate website performance, understand advertising effectiveness, and improve its marketing.

Rippa does not currently use Google Ads remarketing audiences, personalized cross-site advertising, or Google Enhanced Conversions.

Rippa does not intentionally send names, email addresses, telephone numbers, dates of birth, emergency-contact information, injury information, or other form-entered personal information to Google Analytics or Google Ads.

Cookie choices

The website provides controls allowing visitors to manage non-essential cookies.

Visitors may choose whether to allow:

• Analytics cookies
• Advertising-measurement cookies

Necessary cookies required for basic website operation and security may remain active.

Visitors may change their preferences through the Cookie Preferences link available on the website.

Browser settings may also allow users to delete, block, or otherwise manage cookies.

Declining non-essential cookies should not prevent a visitor from accessing the general Rippa website or submitting a coaching inquiry.

Photographs and video

Rippa may take photographs or video during coaching activities.

Athletes or their parent/legal guardian may be required to execute a separate photo and media consent before participation.

Where appropriate consent has been provided, photographs and video may be used for purposes described in that consent, including Rippa's website, promotional materials, advertising, educational materials, and business communications.

Information retention

Rippa retains personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include retaining information as necessary to:

• respond to inquiries
• evaluate applications
• provide coaching services
• document participation
• maintain payment and accounting records
• maintain waivers and consents
• resolve disputes
• meet insurance requirements
• comply with legal obligations

Information that is no longer reasonably needed may be deleted or anonymized.

Security

Rippa uses reasonable administrative and technical measures designed to protect personal information.

However, no website, database, email system, payment system, or internet transmission can be guaranteed to be completely secure.

Your choices

You may contact Rippa to request that we:

• review personal information you submitted
• correct inaccurate information
• delete information that is no longer reasonably necessary

Some information may need to be retained for legal, payment, accounting, insurance, waiver, dispute-resolution, or other legitimate business purposes.

Parents and legal guardians may contact Rippa regarding personal information submitted concerning their minor child.

Requests may be submitted through the Contact page.

Third-party websites and services

The Rippa website may use or link to third-party websites and services.

Those services operate under their own terms and privacy policies, and Rippa is not responsible for their independent privacy practices.

Changes to this Privacy Policy

Rippa may update this Privacy Policy as our website, technology, services, or data practices change.

The effective date at the top of this page identifies the current version.

If we make a material change to how personal information is handled, we will update this Policy and provide additional notice where appropriate.

Contact

Questions or privacy requests may be submitted through the Rippa Run Co. Contact page.